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Artificial Intelligence
Quotient, AI by Oliver Wyman, helps organizations boost growth, enhance performance, deploy capital, and manage risks
What we do
A better decision. An improved experience. A new source of growth. Capturing the value of AI takes focus.
Quotient, AI by Oliver Wyman, brings strategy, technology, and AI implementation together. We work side by side with clients to identify the opportunities worth pursuing, build AI into the way organizations operate, and create the conditions to mitigate risk. Deep industry knowledge helps us focus on what will move the business; hands-on AI expertise helps us build it; and relationships with leading technology partners help us move from idea to measurable results.
Client stories
AI shows which investor conversations lead to action
Built an AI-enabled framework to examine a decade of stewardship activity, including 8,830 dialogue minutes and 10,000-plus governance requests, identifying which forms of investor engagement were linked to changes in corporate behavior.
Explore how to take AI further
Scaling AI across more than 50 organizations
Created an Agent Factory to scale AI across more than 50 affiliated organizations and embed a new operating model. Early recruitment and procurement use cases target 50% shorter workflow cycles and several billion dollars in savings.
Building AI governance for growth
Designed an AI governance and risk framework to help a Southeast Asian bank expand its AI pipeline while responding to evolving regulation. The model connects policy, risk appetite, and oversight via an AI Council and Center of Excellence.
Our propositions
Unlock new avenues for growth
Launch agentic front-end customer interfaces, enhance customer personalization, redesign customer journeys, and develop new revenue streams and business models.
Enhancing performance
Redesign processes and operating models, scale enterprise agentic AI, improve decision-making and forecasting, and reduce costs across business functions.
Strengthen and manage resilience
Enhance real-time risk detection, establish AI governance and controls, build resilience against AI and data threats, and support regulatory compliance.
Mobilize capital
Define strategy across full AI value chain, direct investment for large-scale investments — foundational energy infrastructure, data centers, cloud compute — and facilitate partnerships across the AI ecosystem.
Our perspectives
Forum
Reality Check
The gap between AI activity and payoff remains enormous. Big reality checks across five key dimensions reveal what’s holding organizations back - and what comes next.
10 questions on agentic AI for financial services boards
How Experian turned AI risk into a market opportunity
How CaixaBank is using AI to transform the future of banking
How AI is shaking up healthcare with these 4 big forces
“AI has been built by technologists and technology companies. But it will take all of us to build trust in the systems that we operate in, the industries that we’re building, and the economies that we’re in”
Ted Moynihan
President and CEO, Oliver Wyman
Our alliances and partnerships
Anthropic
Select Services Partner in the Claude Partner Network, helping clients adopt and deploy Claude securely at scale with certified delivery expertise.
Amazon Web Services (AWS)
Business Consulting and Advisory Partner, bringing Oliver Wyman strategy together with AWS implementation expertise to turn AI priorities into working solutions.
OpenAI
Joined more than 100 organizations calling for collective action on cyber defense and stronger collaboration around emerging AI security risks.
Corridor Platforms
Advancing practical AI governance to help organizations test, govern, and monitor generative and agentic AI at scale, with safety and accountability.
Solutions
Test customer responses before going to market
Customer Digital Twins creates AI-generated customer replicas to simulate responses to offers and pricing before organizations go to market.
Accelerate credit model development
Hercules speeds credit risk model development, validation, and regulatory documentation, helping teams move from analysis to approval faster.
Turn customer insight into growth
Pharos combines behavioral insights and data to reveal untapped potential, prioritize actions, and personalize customer engagement.
Detect credit risk before it escalates
Factiva Sentiment Signals uses AI and Dow Jones news data to surface early signs of corporate credit risk.
See commercial performance in one place
Control Center brings key commercial measures into one view so leaders can spot problems earlier and focus teams on where performance can improve.
Resolve complex data issues faster
AIDA is an AI-native data agent that detects and fixes data quality, lineage, and reconciliation issues across risk, treasury, and operations.
Identify supply chain risks sooner
Sentrisk maps supplier networks, exposes hidden risks, and helps organizations strengthen supply chain resilience.
Keep smart city programs on track
RelAIable helps teams manage complex smart city programs by summarizing activity, flagging emerging risks, and proposing mitigation plans.
Automate complex workflows in minutes
OWEN turns plain-language instructions into automated, AI-powered workflows that connect systems, coordinate tasks, and keep people in control through built-in review and approval.
Meet the team
Connect with the people behind our thinking. Their expertise and perspectives help shape the insights and solutions we deliver.
Jad Haddad
Partner, Global Head of Quotient, AI by Oliver Wyman, and IMEA Head of Customer Innovation and Growth
Christina Kyriakides
Chief Operating Officer of Quotient, AI by Oliver Wyman
Dan Jones
Partner, Asia Pacific Head of Quotient, AI by Oliver Wyman
Muriel Schtickzelle
Partner, Europe Head of Quotient, AI by Oliver Wyman and Customer Innovation and Growth
Ashik Ardeshna
Partner, Americas Co-Head of Quotient, AI by Oliver Wyman
Frédéric Thomas-Dupuis
Partner, Americas Co-Head of Quotient, AI by Oliver Wyman, and Head of Retail and Distribution
Vivek Sen
Partner, Americas Co-Head of Quotient, AI by Oliver Wyman and Head of Performance Transformation
Michael Zeltkevic
Managing Partner, Global Head of Capabilities
Johaan Wiggins
Partner, Global Head of Partnerships
Mario Rizk
Partner, IMEA Head of AI Partnerships
Jayant Raman
Partner, Asia Pacific Head of AI Partnerships
Claudio Lago de Lanzos
Managing Partner for Spain and Portugal
Felix Iblher
Partner
Josh Gilbert
Partner
Emma Stall
Partner
Related industries and capabilities
Data, Analytics, and AI Engineering
Performance Transformation
Customer Innovation and Growth
Finance, Risk and Restructuring
Mergers and Acquisitions
Private Equity
Testimonials
“We managed to achieve in six months with Oliver Wyman what we thought would take us over two years”
Chief technology officer
Global payments company
“We are talking to every consulting firm, and Oliver Wyman is the only one with a compelling, pragmatic approach”
Chief operating officer
leading health payer
“The commercial transformation is a stepping stone for Aramco’s Downstream business to move towards its exciting strategic ambitions”
Mohammed Y Al-Qahtani
President, Downstream, Aramco