Felix is a partner with Oliver Wyman in Munich. He has been working across Europe, North America, and MEA. He advises senior executives in the fields of strategy, transformation, and digital operations. Felix is a member of Oliver Wyman’s Communication, Media & Technology and Digital Operations teams. He is a regular author of publications about operations improvement and customer experience. Felix studied in Germany and the United States and holds a Master's Degree in Business Administration and a PhD in Finance.