Loyalty schemes are increasing in strategic importance for companies as a number of industries are shifting to placing increasing focus on knowing the customers needs and wants and collecting data to provide them with a better customer experience. We consider the opportunity for investors in loyalty as there is a lot of potential in this segment, the economics of these businesses are complex and there have been a limited number of deals in the space. We also look at value creation levers for loyalty platforms to help acquiring companies realise value in their investment.
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Insights Impact Investing In Asia Impact investing is defined by the intention to generate positive and measurable social and environmental impacts alongside financial returns. -
Insights Happy Customer, Healthy Company How to make the (gold) rush to personalize travel experiences profitable for travel companies -
Insights The Blockchain Revolution For Loyalty Programs Reducing inefficiencies and improving the customer experience.