What We Do
With so many options, so much flexibility, and increasingly higher expectations, the 21st century traveler seeks experiences that go beyond the vacations and business trips of yesteryear. We advise travel and leisure companies – hotel, airlines, passenger rail and bus operators, theme parks, cruise operators, gaming and lottery companies, tour operators and travel agencies, and concessionaires – how to develop growth strategies to improve their business and captivate these exacting customers.
What We Think
Global Aviation Takes Off Again
Significant headwinds remain as industry navigates challenges such as tight labor markets, higher operating costs, and supply chain snarls
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Next-Gen Pilots
Our Flight Operations Brief, based on a global survey and extensive interviews with industry leaders, explores the industry's resurgence
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Generative AI’s Influence on Leisure Traveler Behaviors
Leisure travelers are embracing generative AI for trip planning, which is creating opportunities and challenges for the travel industry
Read MorePost-COVID Trends in the Airline Economic Analysis
Airline networks have transitioned to achieve more efficient operations, while accommodating a post-pandemic resurgence of leisure travel
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