Retail’s Next Revolution

Retail used to consist of the flow of physical goods. In future, the flow of data will be just as important.

Traditional retail, after decades of following essentially the same business model, is on the cusp of radical change.

As many consumers show signs of having reached “peak stuff,” digital technology is making it easier to go beyond selling more things, and offering instead the access to a broader range of products and services. Retailers will be transformed into information businesses, where the collection, analysis, and use of data underpin competitive advantage.

Retail’s Next Revolution


Die nächste Revolution im Handel

German edition