As air traffic continues to grow, airports must respond by becoming more entrepreneurial and reacting more quickly to aviation trends. For the first time in history, airports will have an opportunity to contribute to the overall quality of the hub system by leveraging new business models, products, services, and technologies.
The first part of the Oliver Wyman Future of Airports series describes the five global industry trends that are having a big impact on airports. However, this second Oliver Wyman Point of View takes it a step further to analyze the eight strategies airports may use to capitalize on the identified global trends. These strategies include:
- Adopting a customer orientation
- Managing service providers efficiently
- Providing structured and organized management of stakeholders
- Identifying and communicating clear and strategic objectives
- Embracing a commercial mind-set
- Using - or inventing your own - innovations
- Cooperating closely with hub partners - especially the home carrier
- Improving your governance model
Download this point of view to learn more about the ways in which airports can best position themselves to compete on a global level.
