Customer-First Transformations

Consumer demand is evolving as new value propositions emerge and strategies for the future are reset.

The Return of Value

The Return of Value

Grocery retail has seen a large surge in sales from the COVID-19 pandemic and associated “lockdowns”, but this surge is likely to slowly recede. As the recession takes hold, grocers need to focus on how they can deliver value to their consumers to ensure they are best-positioned to successfully thrive in the coming months.

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