Suppliers have a natural informational advantage when it comes to understanding and exploiting rising raw material costs to push through increases in product prices. Most retailers feel themselves lacking in good arguments and consequently unable to counter supplier demands effectively. Some, however, have developed the skills needed to fight back.
-
Insights A Brand Voice That Rises Above Interview with Steve Henig, Chief Customer Officer at Wakefern -
Journals Changing Consumers, New Opportunities We interviewed global senior retail executives for the Retail & Consumer Journal, Vol. 8, on the pandemic challenges they faced and the new opportunities it provided. -
Insights Accelerating Adaptation At Pandemic Pace Interview with Gaston Bottazzini, Chief Executive Officer at Falabella S.A. -
Insights How Caring Brands Can Rise Above COVID-19 Interview with Malina Ngai, Group COO and Asia & Europe CEO of A.S. Watson