Boardroom Volume 6

Collaborating through a crisis and beyond

Welcome to the 2021 special, online edition of Boardroom, the annual journal from FMI – The Food Industry Association and Oliver Wyman.

FMI and Oliver Wyman created Boardroom in 2013 specifically for those senior executives responsible for guiding their companies through what has become the most challenging, dynamic, and rewarding period in our industry’s history. As we navigate a tremendous era of disruption, we have solidified the essential role grocery and their suppliers play in the community, uplifting our nation at a time of greatest need.

The COVID-19 scenario has reminded us more than ever that grocery and supplier collaboration is a vital strand in the social fabric that holds us together in unsettling times. Beyond the deep-cleaning, shelf-replenishing and physical-distancing tactics that played out at the store level, a brighter light was cast upon the food industry. The intricate work of plant workers, truck drivers, warehouse workers, dietitians, and sustainability professionals all found its way into this year’s news headlines as these individuals demonstrated their continued resilience and capacity to meet unprecedented expectations. If nothing else, 2020 offered a new perspective on how critical the grocery worker is to keeping the country fed and protected.

As we plan for the recovery and rebounding from COVID-19, FMI and the food industry remain focused on re-balancing priorities within and across the value chain. This edition of Boardroom shares strategic insights into workforce recovery; the ecommerce acceleration focusing on an omnichannel strategy to avoid supply chain waste; foodservice business opportunities; supply chain efficiencies; and operational recovery and leadership. Boardroom analyzes the workforce of the future and the key role it must play in retailers’ strategic plans.

We believe this issue of Boardroom equips you with the tools, information, and insights necessary to galvanize your business and put you in position to turn today’s disruption and discontinuity into opportunity.

FMI and Oliver Wyman will continue to share additional expertise on these issues to inspire thoughtful collaboration.

This journal builds on key conversations in the FMI Midwinter Executive Conference, a virtual gathering that enables food industry leaders to better strategize their path forward.