Successful IT Transformation

Recognize your boundaries and act accordingly

Many telecommunications companies have already tried to seal the expanding gap between the needs of business divisions and the perceived performance of IT departments by launching far-reaching IT transformation programs. However, operators frequently select a transformation approach that does not best facilitate the success of the IT transformation.

Over the years, Oliver Wyman has learned that one key to a successful transformation program is a systematic analysis of the degree of freedom available to each operator. This analysis must be conducted before the program is launched. Oliver Wyman refers to it as the “dance-floor concept.”

This point of view is only available in English.

Successful IT Transformation