The challenges faced by European retail banks in the current economic environment has meant that operational efficiency and cost reduction have never been as critical as they are today. The nature of their business and their value to customers has changed so dramatically in recent times that, in order to cope with these new challenges, retail banks are looking at cost (and how to reduce it) in a very different light.
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Insights Turning A Crisis Into A Catalyst For Change Ferran Reverter Planet is Chief Executive Officer of the MediaMarktSaturn Retail Group, Europe’s leading consumer electronics retailer.