Fixed-mobile convergence (FMC) has long been a hot topic in telecommunications. After being postponed for years, in some European markets it is now becoming a reality and at Oliver Wyman we think it will spread across the globe wherever the conditions are right.
While FMC can generate significant value, it also holds the potential to harm the industry’s economics. The extent of this impact will greatly depend on the strategies employed and how well they are delivered against.
It should be fairly easy to predict which markets will be affected next and how the positions of competing telecommunications companies will evolve. What will be the real challenge for incumbents will be finding the right strategy to enable their business to benefit from the coming market disruption.