Case Study: Application of the Three Manager Model at Liberty Life

Oliver Wyman’s Three Manager Model is a new way of looking at the value proposition of an insurance company. It recognises that insurers generate value in three main ways, and creates a notional, or physical, organisational structure that separates these activities into different functions, or “managers”. This short article showcases a real life example of an insurer who has benefited significantly from this model, creating clarity on value creation internally and externally.