WTTC Global Summit 2020

World Travel and Tourism Council's annual summit

Location: Cancun, Mexico Date: April 21-23, 2020


The World Travel and Tourism Council (WTTC) will be hosting their 2020 Global Summit in Cancun, Mexico from    April 21st  through the 23rd. The summit  will be hosted by the Government of Quintana Roo.  

As one of industry's most significant events, senior public and private sector delegates will be gathering in an open forum to discuss and debate key themes affecting the sector. Over the last few years, these have included heads of state, government ministers, C-suite executives, and a broad spectrum of high-profile individuals from associated industries.


The WTTC Global 2020  Summit aims to shape the future vision of the travel & tourism industry, capitalizing on the ideas and experience of the changemaking individuals attending the event.

Oliver Wyman's WTTC delegate team will be actively contributing to the dialogue. CIS Partners, Scot Hornick and Jessica Stansbury will be sharing their industry experience by  leading a pannel on the "Seamless Traveller Journey".

For the full agenda, please follow this link.

Oliver Wyman Speakers

Oliver Wyman Sessions

  • In the Fast Lane: Seamless Travel & Secure Data : A seamless traveller experience integrated across air and non-air travel providers, enabled through biometric verification technology is becoming a reality. Technology providers have begun partnering with the public and private sector, in turn unlocking the vast benefits of a seamless journey totravellersand travel providers alike. The sector is now at a critical junction. With data privacy regulation in its infancy, what is the approach to ensure compliance with a continuously evolving regulatory environment? How does the sector ensure best practices and solutions are maintained as data privacy evolves?

About The Seamless Traveller Journey

WTTC is leading the way in bringing together multiple stakeholders in order to create efficiencies and growth access across the Travel & Tourism sector when it comes to the Seamless Traveller Journey Journey (STJ), and it is vital to take advantage of the advances in technology such as biometric systems which are currently being trialled around the globe. Such systems will:


  • Be technology agnostic
  • Be internationally interoperable
  • Increase security for governments
  • Build capacity by creating efficiencies
  • Link all Travel & Tourism service
  • Be trusted by passengers


 The STJ system will support the traveler to reduce the need to present any travel documentation multiple times to multiple stakeholders across their travel journey.


 Learn more about the Seamless Traveller Journey in the World Travel & Tourism Council Website.


 See below some of our content we have created in collaboration with the WTTC related to this topic