Oliver Wyman Health Innovation Summit 2019

Location: Chicago, Illinois Date: September 16-18, 2019


2019 Highlights

"Building for Impact: Designing the Healthcare Landscape" was the focus of the seventh annual Oliver Wyman Health Innovation Summit, which took place September 16 – 18 in Chicago. 

We brought together 400 health industry senior executives from over 200 companies, 38 states, and 12 healthcare ecosystem sectors. The dialogue of the event was around creating a step-change in impact. We showcased where and how we’ve seen revolutionary transformation thus far, and who’s been driving it. And we heard from leaders willing to think and act differently to accelerate breakthrough models going forward.



Loews Chicago

455 North Park Drive

Chicago, 60611


Attendees can fly into O'Hare International airport, which is 15 miles from the city, or Midway International airport, which is 13 miles from the city. Please note, travel times will vary based on time of day and traffic.



Few cities in the world can match the character and culture of Chicago. A first-rate destination where visitors are drawn to the natural beauty of Lake Michigan with a plethora of jogging paths, world-class dining, distinguished museums, a lively downtown neighborhood and plenty of entertainment options. The luxurious Loews Chicago will offer Summit attendees spectacular city skyline and lake views. Situated just steps from Navy Pier, the Magnificent Mile, and close to the city's most popular attractions including Millennium Park, the John Hancock Center and the newly transformed Chicago Riverwalk. 



Monday, September 16

11:00 AM-7:00 PM 


1:30 PM-4:30 PM

Inspiration Tours

6:00 PM-7:00 PM

Welcome Mixer

7:00 PM-8:30 PM

Dinner Reception and Keynote Speaker

8:30 PM-10:00 PM

Dessert Social

*schedule and timing subject to change

Tuesday, September 17

6:30 AM-7:15 AM

Wellness Wake Up

7:00 AM-8:00 AM


8:00 AM-9:50 AM

Main Stage Sessions  

10:00 AM-11:00 AM 

Experiential Workshop & Executive Sessions 

11:15 AM-1:15 PM

Lunch Sessions

1:30 PM-2:30 PM

Experiential Workshop & Executive Sessions

2:45 PM-3:45 PM

Deep Dive Sessions

4:00 PM-5:00 PM

Main Stage Sessions

6:00 PM-7:30 PM

Cocktail Reception

*schedule and timing subject to change

Wednesday, September 18

7:00 AM-8:00 AM


8:00 AM-9:30 AM 

Main Stage Sessions

9:45 AM-10:45 AM

Experiential Workshop & Executive Sessions 

11:00 AM-12:00 PM 

Main Stage Sessions

12:00 PM-1:00 PM

Closing Lunch

*schedule and timing subject to change

Health Innovation Summit - Overview

View Overview

Health Innovation Summit - Agenda

View Agenda

Executive Sessions


Inspiration Tours

Attendees explored how Chicago's most innovative organizations are transforming the market through on-site, interactive tours.

An Experiential Workshop | Mindsets & Molecules: The Art and Science of Behavior Change 

For most people, new year’s resolutions rarely stick. In organizations, we watch “the way it’s been done” trumping innovation and more creative solutions. It can feel messy, frustrating and fruitless trying to drive sustained behavior change for our consumers and our employees. Why?

In this curated, interactive workshop we explored the art and science of how to impact human behavior and activate organizations to achieve more. We dove into the neuro- and behavioral factors that influence individual, team and system dynamics, as well as practical, human-centric wisdom that helps change stick and new patterns emerge.

MedCity News Insights Lounge

Oliver Wyman and MedCity News partnered to highlight insights from today's healthcare leaders. Over the course of the Summit, Kevin Truong of MedCity News conducted real-time interviews with our attendees who shared their strategies to drive real industry impact.


Oliver Wyman is grateful for the support of innovative organizations across healthcare that are driving the industry’s transformation. Their belief in our mission and the purpose of the Summit is immensely appreciated.

For partnership opportunities contact Jill Adams, program manager.

Platinum Partners

Gold Partners

Silver Partners

Bronze Partners

Innovator Partners

Supporting Partners

Social Media

We streamed live from Facebook! 

Tuesday, September 17th

  • 8:15 am - Horst Schulze of the Ritz-Carlton | Puttin' on the Ritz: Creating a Culture of Service
  • 8:45 am - Chris Waugh of Sutter Health | Designing with Empathy: The Practice of the Future
  • 9:15 am - Sean Lane of Olive | Your Next Employee Won't Have a Resume
  • 4:30 pm - Reena Pande, MD of AbleTo & Jesse Ehrenfeld, MD, MPH of the AMA | The Encounter is Dead! Long Live the Encounter 

Wednesday, September 18th

  • 8:10 am - Josh Michelson of Oliver Wyman | It's Time to Drive Impact
  • 8:40 am - Sarah Iselin of Florida Blue | We're from the Government, and We're Here to Help. Really.
  • 9:05 am - Janice Nevin, MD, MPH of Christiana Care Health System | Buckle Up: Embracing Transformation Head On
  • 11:05 am - Julie Grant of Canaan Partners, Jeff Eberle of Truveris & Rina Shah of Walgreens | It Was the Best of Times, It Was the Worst of Times: Pharmacy's Problems and Potential
  • 11:35 am - Duane Reynolds of the AHA | A Quantitative Solution to a Moral Problem

*Central Time Zone

Meet our 2019 Social Media Ambassadors!

Downloadable Social Media Cards

Health Innovation Summit 2019 - Announcement

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Health Innovation Summit 2019 - Audience

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Health Innovation Summit 2019 - Tours

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Health Innovation Summit 2019 - MedCity News Insights Lounge

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Health Innovation Summit 2019 - Experiential Workshop

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Health Innovation Summit 2019 - Partners

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Related Insights


The Oliver Wyman Health Innovation Center (OWHIC) was created to develop and promote market-driven solutions to the crisis of high cost and poor quality that afflicts the healthcare systems of the developed world.

Based on the deep healthcare expertise of Oliver Wyman and drawing on a network of innovative leaders across industries, OWHIC identifies and disseminates the ideas and practices that will transform healthcare. Our goal is to create a healthcare system driven by innovation and the needs and desires of consumers, creating value for companies and the public alike.