Oliver Wyman Health Innovation Summit 2016

Location: Chicago Date: September 21-23, 2016


"The Consumer Imperative: Transforming Healthcare From the Outside In" was the focus of the fourth annual Oliver Wyman Health Innovation Summit held September 21-23 in Chicago.
The event convened an exclusive group of senior leaders for an in-depth exploration of how consumerism is redefining the healthcare landscape. The Summit, which is supported by the Oliver Wyman Health Innovation Center, showcased players who are succeeding in this new environment. View speaker videos and presentations via the link below.

SAVE THE DATE! The 2017 Health Innovation Summit will take place November 6-8 at The Fairmont Dallas.

The Consumer Imperative

The 2016 Oliver Wyman Health Innovation Summit was built around advancing healthcare transformation in an increasingly consumer-centric environment. From business models to market plans, and from strategic alliances to risk-taking, the Summit explored the many complexities surrounding the consumer imperative – as well as the organizational capabilities required to succeed in the new consumer-driven marketplace

2016 Summit Opening Keynote

The Consumer Imperative: Transforming Healthcare from the Outside In

Sam Glick – Partner, Health & Life Sciences, Oliver Wyman; Co-Director, OWHIC Leaders Alliance



Our ambition this year was to move beyond sharing and discussing, to deep understanding and longer-term partnering to accelerate the trajectory of the shifting marketplace. The Summit featured innovative market influencers offering actionable insight into the consumer imperative. We again designed the event to expand the Health Market 2.0 community and bring the best lessons learned from the frontlines of transformation to a broad cross-section of leaders.

Wednesday, September 21

1:00 - 6:00pm             Registration
                                         Fairmont Millennium Park, 200 North Columbus Drive,  Chicago, Illinois 60601

2:00 - 5:00pm             Immersion Tours
                                         How four of Chicago’s most innovative organizations are transforming the
                                         health market through on-site, interactive tours.

                                         Extending the Care Team: Technology with a Human Touch

                                         Sandbox Industries
                                         Bridging the Innovation Gap: Building Value Outside Your Four Walls

                                         Oak Street Health
                                         Happy, Healthy, and Out of the Hospital: A Community Approach to Care for
                                         Older Adults

                                         One Medical Group
                                         Not Your Typical Doctor’s Office

6:00 - 8:00pm             Welcome Receptions
                                         Kick off the Summit with your fellow senior health industry leaders during an
                                         energetic evening of food and drink

Thursday, September 22

6:00am                         Wellness 5K Wake-Up Run
                                        Kick start your day with an invigorating run on Chicago’s
                                        beautiful lakefront

7:00 - 8:00am             Breakfast
                                        Reconnect with old friends, make new ones, and engage in dialogue
                                        over a healthy meal to start your day

8:00 - 10:30am          Main Stage Sessions

                                                Welcome to the 2016 Oliver Wyman Health Innovation Summit
                                        Terry Stone – Global Managing Partner, Health and Life Sciences Practice,
                                        Oliver Wyman

                                        The Consumer Imperative: Transforming Healthcare from the
                                                Outside In

                                        Sam Glick – Partner, Health & Life Sciences Practice, Oliver Wyman;
                                            Co-Director, OWHIC Leaders Alliance

                                        Getting the Horse to Drink: The Science of Changing
                                                Consumer Behavior
                                                Kyra Bobinet,
MD, MPH – Founder and CEO, engagedIN

                                        From Insight to Impact: Making Engagement Make Business Sense
                                            Kent Bradley, MD – Strategic Advisor, Frame Health
                                            Gary Foster, PhD – Chief Scientific Officer, Weight Watchers International
                                            Tom Spann – Co-Founder, Vice Chairman, and COO, Accolade
                                            Alexandra Drane – Co-Founder and Chairman of Board, Eliza Corporation

10.45  - 11:45am      Executive Sessions
                                         Participate in a focused session to learn, share, connect, and discuss
                                         what it takes to reinvent the health market

                                         Holding Up a Mirror on Mission: The Necessity and Value of Building
                                         Healthy Communities Today

                                        The New Front Door: How to Get Folks Knocking

                                        The Happiness Halo: Redefining Consumer Experience

                                        Matchmaking: Incumbents and Innovators Partnering to
                                                Accelerate Chang

                                        Stretching Benjamin: Making Healthcare Affordable

                                        Out-of-Industry Perspectives: Applying the Best-of to Healthcare

11:44 - 1:15pm          Lunch
                                        Continue to explore and reflect on the transformative ideas presented
                                            earlier during the Summit

2:45 - 5:00pm            Elective Session

                                        #healthITChicks Meetup & Tweetup
                                                Jennifer Dennard – Founder, #healthITchicks
                                                Sukanya Soderland – Partner, Health & Life Sciences and Digital
                                            Practices, Oliver Wyman

12:30 - 1:05pm         Elective Session

                                        Uncovering How Customer-Facing Robots Will Change Healthcare
                                            Humphrey Chen – EVP Strategic Partnerships & Alliances, Pypestream
                                            Jacob Hauskens – Director, Business Development, SoftBank Robotics
                                            Brian Shulman – Senior Manager, Business Development, SoftBank Robotics
                                            And introducing Pepper – Humanoid Robot, SoftBank Robotics

1:15 - 2:15pm             Executive Sessions
                                        Participate in a focused session to learn, share, connect, and discuss
                                        what it takes to reinvent the health market

                                        Creating Change: Harnessing the Power of Human Behavior

                                        Doing Well by Doing Good: Serving the Socially Vulnerable Population

                                        The Happiness Halo: Redefining Consumer Experience

                                        Matchmaking: Incumbents and Innovators Partnering to
                                        Accelerate Change

                                        The Future Is Here: Leveraging Precision Medicine Today

                                        Out-of-Industry Perspectives: Applying the Best-Of to Healthcare

2:30 - 5:00pm             Main Stage Sessions

                                        The Innovation Agenda: Design, Validate, Iterate
                                        Roy Rosin – Chief Innovation Officer, Penn Medicine

                                        A Road Test for Collaboration: Let the Consumers Drive
                                        Niyum Gandhi – EVP and Chief Population Health Officer, Mount Sinai
                                            Health System

                                        Mario Schlosser – Co-Founder and CEO, Oscar

                                        The Board as a Consumer Advocate: Partnering with the CEO to
                                                Drive Change

                                        Mark Ganz – President and CEO, Cambia Health Solutions
                                        Mack Hogans – Chair, Board of Directors, Cambia Health Solutions
                                        Paula Jones – Member, Board of Directors, Cambia Health Solutions

                                        The Science That Will Change the Business: Genomics for the Masses
                                        Justin Kao – Co-Founder and SVP Corporate Development, Helix

5:30 – 6:15pm            Elective Session

                                        Meet and Greet With Pepper, Humanoid Robot

6:30 – 7:30pm           Cocktail Reception
                                        Celebrate the progress we’ve made to date in our collective efforts to
                                        reinvent the industry over hors d'oeuvres and cocktails

7:30 – 9:30pm           Dinner and Keynote Address

                                        From Volume to Value: How Big Data, Consumerism, and Practice
                                        Transformation Will Reinvent Healthcare
                                        Farzad Mostashari, MD, ScM – Co-Founder and CEO, Aledade

Friday, September 23

7:00 – 8:00am        Breakfast
                                    Reconnect with old friends, make new ones, and engage in dialogue
                                    over a healthy meal to start your day

7:00 - 7:50am         Elective Session

                                    Digital Disruption in Healthcare
                                    Rick Chavez – Partner, Digital Practice, Oliver Wyman
                                    Sukanya Soderland – Partner, Health & Life Sciences Practice, Oliver Wyman

8:00 – 9:00am         Main Stage Sessions

                                    Fostering Innovation to Spark Transformation
                                    Dan Glaser – President and CEO, Marsh & McLennan Companies

                                    Beyond the Checklist: Achieving Real Success in Population Health
                                    John Kao – President and CEO, Alignment Healthcare
                                    René Lerer, MD – President, GuideWell Mutual Holding Corporation and
                                    Florida Blue
                                    Griffin Myers, MD – Co-Founder and Chief Medical Officer, Oak Street Health

9:15 – 10:45am     Deep Dive Discussions
                                    Explore Executive Session topics in greater depth through these highly
                                    interactive small-group discussions. Exchange ideas and work toward
                                    solutions with industry peers who share a passion for solving a common
                                    challenge in healthcare.

11:00 – 12:45pm   Main Stage Sessions

                                    Changing the Paradigm: What Innovative Employers are Looking For and
                                            How They’re Getting It Done

                                    Becky Atkeison – Director, Enterprise HR Initiatives and Services, FedEx
                                    Pam Hannon – Senior Director, Benefits Practice Center, Abbott
                                    Milt Ezzard – Senior Director, Global Benefits, Activision Blizzard
                                    Renya Spak – Partner and Health Innovation Team Lead, Mercer Health
                                        and Benefits

                                    Blurring the Borders and Boundaries: CEOs’ Forecasts on Roles in the Future
                                            Health Market

                                    Michael Englehart – President and CEO, Presence Health
                                    Dan Hilferty – President and CEO, Independence Health Group
                                    Glen Tullman – Chairman and CEO, Livongo Health

12:45pm                  Closing Lunch
                                    Reflect upon the Summit experience over a final lunch with old and new friends

OWHIC Summit 2016 – Program Guide

View the Health Innovation Summit 2016 Program Guide for more information about speakers, complete descriptions of the Executive and Elective Sessions, and details about the Agenda.

Download PDF


Forging Partnerships

The mix of participants across sectors, as well as between incumbents and new entrants, is carefully managed across the entire event.

See list of past attending organizations

  • 23andMe
  • 7wire Ventures
  • AARP
  • Abingdon Capital Corporation
  • Accolade
  • Accretive Health
  • Activate Healthcare Northeast
  • Activision Blizzard
  • Aetna, Inc.
  • AIA
  • Alegent Creighton Health
  • Alignment Healthcare
  • AllinaHealth
  • American Academy of Physician Assistants
  • American Hospital Association
  • American Well
  • AmerisourceBergen
  • Anthem, Inc.
  • Arkansas Blue Cross Blue Shield
  • Ascension Health, Inc
  • Ascension, Inc.
  • AXA Advisors, LLC
  • AXA Equitable
  • Banamex
  • Baptist Health South Florida
  • Baylor Scott & White Health
  • Becton, Dickinson and Company
  • Bloom Health
  • Blue Cross and Blue Shield of Louisiana
  • Blue Cross and Blue Shield of North Carolina
  • Blue Cross and Blue Shield of South Carolina
  • Blue Cross and Blue Shield of Tennessee
  • Blue Cross Blue Shield Association
  • Blue Cross Blue Shield of Massachusetts
  • Blue Cross of Michigan
  • Blue Shield of California
  • Boehringer Ingelheim
  • Bon Secours Health System
  • Cambia Health Solutions
  • Cancer Treatment Centers of America
  • Capital District Physicians Health Plan
  • Cardinal Health
  • Carolinas HealthCare System
  • Catholic Health Initiatives
  • Centene Corporation
  • Centura Health, Inc
  • CIGNA Healthcare
  • Cleveland Clinic
  • Coca-Cola Americas
  • Colorado HealthOP
  • Comcast Corporation
  • Concero Scientific
  • ConnectedHealth
  • ConnectiCare
  • Consumer Driven
  • Cornerstone Health Care
  • Covenant Health System
  • Dignity Health
  • Edifecs
  • ElationEMR
  • Elsevier
  • Emmi AG
  • Envision Rx
  • Evaluation and Program Planning
  • Florida Blue
  • Genentech
  • General Atlantic
  • General Atlantic, USA
  • General Catalyst Partners
  • Genesys Physician Hospital Organization
  • GrandRounds
  • GuideWell
  • Hanger Orthopedic Group
  • Health Care Service Corporation
  • Health Catalyst
  • Health Evolution Summit
  • Health Partners, Inc.
  • HealthReveal
  • Healthsparq
  • Healthways, Inc.
  • Hill Physicians Medical Group
  • Holding Tank
  • Holy Redeemer Health System
  • Honor Health
  • Horizon Blue Cross Blue Shield
  • HudsonAlpha Institute
  • Humana
  • Ideal Life
  • ikaSystems
  • Independence Health Group
  • IndUS Growth Partners
  • Integrated Healthcare Association
  • InterWest Partners
  • InVivoLink
  • Iora Health
  • Janssen Healthcare Innovation
  • Jawbone
  • Johnson & Johnson Inc.
  • Kaiser Permanente, Inc.
  • Lake Health
  • Leidos, Inc
  • Life & Specialty Ventures
  • LifePatch
  • Livongo Health
  • Lumeris
  • Lumiata
  • Lurie Children’s Hospital
  • Madison Dearborn Partners
  • Magellan Health Services
  • Marsh and McLennan Companies
  • Maxwell Health
  • MedExpress Urgent Care
  • MedFusion
  • MedHelp
  • Medica Health Plans
  • Meijer, Inc.
  • Mercer
  • Mercy Health Plans
  • MissionPoint Health Partners
  • Modern Teacher
  • Morgan Stanley
  • Mosaic Health Solutions
  • Motive Medical Intelligence
  • Mount Sinai Health System
  • NantHealth
  • Narus Health
  • National Association of Primary Care
  • Newtopia
  • Nordstrom, Inc.
  • Novartis Consumer Health
  • Novartis International AG
  • Office of the National Coordinator for Health Information Technology
  • Oliver Wyman
  • Oliver Wyman Financial Services
  • One Medical Group
  • Onlife Health
  • Optum Inc.
  • OptumRx
  • OSF Healthcare System
  • Otsuka Pharmaceutical Development and Commercialization, Inc.
  • Patient Choice
  • PeaceHealth
  • PepsiCo Inc.
  • Pfizer, Inc.
  • PharmaCare
  • PharmMD Solutions, LLC
  • Premera Blue Cross
  • Presence Health
  • Quantum Health
  • RedBrick Health
  • RediClinic
  • Restore Health
  • Rite-Aid
  • Rosalind Franklin University of Medicine and Science
  • RSA Medical, LLC
  • Sandbox Industries
  • Sentara Health Plans
  • Shell International Limited
  • Shoppers Drug Mart Corporation
  • Simple Therapy
  • Sodexo North America
  • Softheon
  • Southcentral Foundation
  • Southwest Airlines Co.
  • Spectrum Health
  • St. Joseph Health Southern California
  • Strand Life Sciences
  • Summit Medical Group
  • Sutter Health
  • Syapse
  • Tandigm Health
  • Tennessee Oncology
  • Teva Pharmaceuticals
  • Texas Health Arlington Memorial Hospital
  • Texas Health Resources
  • The Greater Buffalo United Accountable Healthcare Network
  • Tennesee Health Care Finance
  • The Lungen Group
  • The Mount Sinai Hospital
  • The New York Times
  • & Administration
  • Triple Tree
  • Tufts Associated Health Plans, Inc.
  • Tufts University
  • UCB
  • UCB S.A.
  • Ultramatics
  • UnitedHealth Group Inc.
  • University Hospitals Cleveland
  • UPMC
  • USAA
  • Valence Health
  • Venture Valkyrie
  • Victory Health
  • Vitals
  • Volvo Car Corporation
  • Voya Financial Inc.
  • Walgreen Company
  • Walmart Stores, Inc.
  • Wells Fargo & Co
  • Welltok
  • Welsh, Carson, Anderson & Stowe
  • Wiser Together
  • WPP plc
  • Yeovil District Hospital NHS Foundation Trust
  • Zest Health


Oliver Wyman is grateful for the support of innovative organizations around the country that are driving the industry’s transformation to Health Market 2.0. Their belief in the mission of the Oliver Wyman Health Innovation Center and the purpose of the Summit is immensely appreciated.

Platinum Sponsors

Silver Sponsors

Bronze Sponsors

Supporting Partners

See 2015 Summit Sponsors

Social Media Toolkit

Meet the 2016 Health Innovation Summit Social Media Ambassadors!

To enhance our attendees’ social media experience and to share more of the event’s happenings with the broader healthcare community, the following leaders served as Social Media Ambassadors for this year’s Summit. Follow them on Twitter, and join the social conversation using the hashtag #OWHIC:  


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Oliver Wyman Health Innovation Center Summit 2016 – Banner

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Oliver Wyman Health Innovation Center Summit 2016 – Summit Themes

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Oliver Wyman Health Innovation Center Summit 2016 – Sponsors

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Oliver Wyman Helath Innovation Center Summit 2016 – Featured Speakers

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Oliver Wyman Health Innovation Center Summit 2016 – Social Media Ambassadors

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#OWHIC Social Stream


The Oliver Wyman Health Innovation Center (OWHIC) was created to develop and promote market-driven solutions to the crisis of high cost and poor quality that afflicts the healthcare systems of the developed world.

Based on the deep healthcare expertise of Oliver Wyman and drawing on a network of innovative leaders across industries, OWHIC identifies and disseminates the ideas and practices that will transform healthcare. Our goal is to create a healthcare system driven by innovation and the needs and desires of consumers, creating value for companies and the public alike.