Payments Events & Leadership

Oliver Wyman is at the forefront of the payments industry with leadership roles and activity in some of the industry’s most prominent conferences, events, and organizations.


Oliver Wyman has partnered with NACHA the Electronic Payments Association to support its annual PAYMENTS conference. At the 2018 event in San Diego, Oliver Wyman partners, Rick Chavez and Aaron Fine will be featured in the Speaker Spotlight Series. This session will discuss changing needs, changing solutions and the new rules that will power future market leaders, all designed to prompt attendees to consider the future of their own business. Oliver Wyman Payments experts Rob Mau and Rick Oxenhandler will also share selected highlights from Oliver Wyman’s 2018 Voice of the Merchant Study where we ask merchants for their vision of the experience they want to create in their stores including online and through mobile and what strategies and partnerships they are employing to realize this vision.


The Merchant Advisory Group (MAG) is the premier merchant-focused group representing the interests of merchants and driving positive change in payments. The Mid-Year MAG 2018 conference brings together top merchants in the US, along with industry experts across the payments ecosystem. Oliver Wyman Payments experts Beth Costa, Rob Mau, and Rick Oxenhandler will present the Education Track session: “Developing a Comprehensive Payments Strategy: Answering What, Why, How for Success.”


The U.S. Federal Reserve released its landmark report, Strategies for improving the US payments system, in January 2015.  This report called for efforts to implement a faster payments system in the US and the creation of a blue-ribbon industry-wide task force to explore the attributes for a new system.

Tony Hayes, partner and global lead of Oliver Wyman’s payments practice, was selected to serve on this task force.  The group’s final report was released in July 2017.


PayThink (formerly the ATM, Debit and Prepaid Forum) is focused on the important interconnected markets of debit, prepaid, mobile, digital payments and ATM. Every year, innovative leaders from across the industry come together to share best practices and identify profitable growth strategies in payments.

Oliver Wyman has chaired this conference for over a decade. The 2017 conference was held on September 18-20 in Phoenix, Arizona.  Our speakers included Tony Hayes on payments strategy and Cosimo Schiavone on uses of alternative data in credit underwriting.


Oliver Wyman has a standing partnership with the World Economic Forum.  At the 2017 annual event in Davos, we facilitated the dialogue with leading organizations on strategic issues in healthcare and financial services.

Tasked with balancing financial stability and economic growth, one of Oliver Wyman’s primary work streams involved developing a workshop looking at transformative forces within the payments space, the associated opportunities and challenges, and the initial areas where both private and public corporations could investigate those opportunities and challenges. The research culminated in a comprehensive perspective on the “future of payments” which was shared with members of the forum.


Oliver Wyman recently hosted its 3rd annual Payments Breakfasts in London, Madrid, and Milan, focused on the most pressing topics in the European payments landscape.

This year, Oliver Wyman’s Payments Breakfasts focused on a number of different themes , including trends in instant payments, implications and value-creation opportunities arising from PSD2, digital payments, and more.


Oliver Wyman presented at the Association for Financial Professionals (AFP) conference in San Diego in 2017. Each year, AFP hosts the largest networking conference worldwide for over 6,500 corporate finance professionals.

In 2017, Oliver Wyman discussed the topic of cross-border retail payments, including the drawbacks, benefits, and complications of entering the space from a retailer perspective.


Oliver Wyman has partnered with NACHA – the Electronic Payments Association to support its annual PAYMENTS conference.  We are pleased to engage with other industry leaders on the key issues at the forefront of payments, including ensuring the continued strength and integrity of the ACH Network and the US payments ecosystem.

At the 2017 event, Michael Zeltkevic spoke about innovation and Doug Elliott commented on the current political and regulatory environment.  The 2018 conference will take place on April 29-May 2 in San Diego.


The Merchant Advisory Group (MAG) conferences attract over 500 payments professionals as well as those with organizational responsibilities that include payments and related matters. The MAG Annual Conference brings together key stakeholders in the payments ecosystem to discuss the most pressing issues in payments.

Oliver Wyman presented at the MAG Annual Conference in Orlando, Florida on September 27-29 on the partnership landscape in connected commerce.

About Oliver Wyman Payments

Our Payments practice works with constituents across the payments value chain to deliver insights with real impact, combining deep industry expertise with powerful consulting capabilities.

To learn more about the Payments practice at Oliver Wyman, please contact