But they’ve reached a level of maturity that means they can no longer be ignored. . . .
Confusing? Absolutely, and it’s likely to get even more chaotic before a new consensus emerges in a few years.
This piece by Oliver Wyman Partners Prashanth Gangu and Matt Leonard appeared in the January 4, 2018, issue of Carrier Management.
Read the complete article, "P/C: It’s Not Personal Anymore” in Carrier Management.