New micro trends such as an onslaught of banking regulations that is driving up the cost of over-the-counter derivatives are testing companies in unexpected ways. The five articles in this chapter take a look at what companies are doing tactically to react to short-term challenges such as the rising cost of over-the-counter derivatives, increasingly volatile financial results, inadequate human capital resources, digital online service outages, and cyber risks.
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Insights Social Justice, Financial Regulation, and The Biden Administration Social justice was a key campaign theme for President Joe Biden. There is every reason to believe this theme will be applied to financial regulation. -
Insights Is Money All That Matters? A nation’s human-capital policies must be agile and adaptable, yet effective enough to drive national-scale transformation. -
Journals Changing Consumers, New Opportunities We interviewed global senior retail executives for the Retail And Consumer Journal, Volume 8, on the pandemic challenges they faced and the new opportunities it provided. -
Insights A Brand Voice That Rises Above Interview with Steve Henig, Chief Customer Officer at Wakefern