Oliver Wyman Health Innovation Summit 2026

Katie Catlender is Executive Vice President and Chief Operating Officer of Point32Health, where she leads enterprise operations, technology, digital, data and AI, and customer experience for one of the nation’s leading health plans. A transformational healthcare executive with more than 30 years of experience, she is responsible for driving enterprise performance, affordability, growth, and member-centered innovation across the organization. In her role, Katie oversees information technology, digital, data and AI, service and experience, health plan operations, and the enterprise capital investment and portfolio management office. She is responsible for advancing operational excellence, modernizing the operating model, elevating the member experience, and improving affordability, quality, and health outcomes at scale. As executive sponsor of Point32Health’s enterprise transformation and turnaround efforts, Katie is leading initiatives to strengthen long-term sustainability through medical and administrative expense optimization, technology modernization, and operational simplification. She champions a member-centered operating model that leverages technology, data, AI, and operational excellence to deliver measurable business results, improve health outcomes, and position the organization for future growth. Prior to joining Point32Health, Katie served as Executive Vice President, Chief Customer Officer, and Chief Operating Officer at Cambridge Savings Bank, where she also led the bank’s digital-only division, Ivy Bank, with full P&L accountability. Across more than three decades of leadership experience, she has successfully translated strategy into execution, led complex business transformations, and delivered results through turnarounds, integrations, mergers and acquisitions, outsourcing, and large-scale operational modernization. Katie previously held senior executive leadership roles at Blue Cross Blue Shield of Massachusetts and Mass General Brigham Health Plan, serving as Chief Commercial Officer, Chief Customer Officer, and Senior Vice President of Operations. She began her career at Harvard Pilgrim Health Care, where she built deep expertise in healthcare operations, growth strategy, customer experience, and organizational performance. Katie serves as Board Chair of Health Plans, Inc. (HPI) and is a member of the Board of Directors for Special Olympics Massachusetts. She is also an executive mentor for the AHIP Executive Leadership Program and an active sponsor of initiatives that advance leadership development, diversity, and opportunities for women and allies in leadership.

Niyum Gandhi is the Chief Financial Officer and Treasurer at Mass General Brigham. His responsibilities include financial oversight for Mass General Brigham’s clinical and academic operations and management within the areas of corporate finance, treasury, managed care, real estate, and supply chain, as well as operational oversight of Mass General Brigham Health Plan. Prior to joining Mass General Brigham and returning to Boston in 2021, Gandhi served on the executive team at Mount Sinai Health System in New York. He joined the organization as its first Chief Population Health Officer in 2015. In that role, he built Mount Sinai’s clinically integrated network, direct-to-employer business unit and consumer digital function. He later took on the role of Chief Financial Officer for the health system, overseeing the financial operations of Mount Sinai’s eight hospitals and the Icahn School of Medicine. Before his tenure at Mount Sinai, Gandhi was a Partner in the Health and Life Sciences consulting practice of Oliver Wyman, a global management consulting firm, where he focused on financial planning, value-based health care, and transformation strategies for hospitals, physician groups, and health plans. Throughout his career, Gandhi has collaborated closely with a variety of health care providers and payers to help design and implement value-based clinical models, develop new contracting and integrated product distribution strategies, align funds flow and physician incentives, and establish the appropriate infrastructure to support value-based health care. Gandhi holds an A.B. in economics from Harvard University.

Jason D. (JD) Hickey, M.D., is President and CEO of Chattanooga-based BlueCross BlueShield of Tennessee. In this position, Hickey is responsible for the development and implementation of long-range plans, goals, and objectives for the organization. He leads the executive team responsible for daily performance and management of the enterprise that employs more than 6,500 people and serves more than 3.3 million plan members. Prior to his appointment as CEO in September 2015, Hickey served as BlueCross Executive Vice President and Chief Operating Officer for three years. He joined the company in 2011 as President and CEO of Medicaid managed care subsidiary BlueCare Tennessee. Before coming to BlueCross, Hickey was a partner at McKinsey & Co., one of the world’s leading strategic management consulting firms. Located in McKinsey’s Washington, D.C. office, he was a leader within the Payor Provider practice and a recognized expert on health care reform. As a member of Tennessee Gov. Phil Bredesen’s cabinet, Hickey served as director of the Tennessee Medicaid Program, known as TennCare, from 2004 to 2006. In this role, he led efforts to reform the TennCare program and ultimately return it to financial stability. After graduating magna cum laude with a bachelor’s degree from Colgate University, Hickey earned his medical degree from the Duke University School of Medicine and his juris doctorate from the Duke University School of Law. Hickey serves on the board of directors for Coke Consolidated, the National Institute of Health Care Management and the Tennessee Collaborative on Reforming Education.

Eric Jon Larsen serves as President of TowerBrook Advisors, and as a member of the healthcare leadership team of TowerBrook Capital Partners. TowerBrook is a $35 billion AUM New York and London-headquartered investment management firm encompassing private equity, structured minority and growth equity. TowerBrook is the first mainstream private equity firm in the world to be awarded B Corp certification. Larsen is a leading national healthcare strategist, author, speaker and advisor to CEOs and boards of directors of healthcare companies globally. For 25 years at The Advisory Board Company (for five years as President, and now as President Emeritus), Larsen dedicated himself to identifying and promulgating best practices to improve U.S. and global healthcare. Following Optum’s acquisition of The Advisory Board in 2017, Larsen’s purview expanded to include co-leading the formation and growth of Optum’s comprehensive health system partnerships, as well as developing strategy at UnitedHealth Group as Executive Vice President, Market Strategy. Larsen is active in healthcare venture capital, serving as Venture Partner to Thrive Capital ($25 billion AUM technology and healthcare investment firm) and SignalFire ($3 billion AUM VC focusing on early-stage seed through Series B healthcare and technology companies). Larsen is host of the podcast Incumbents and Insurgents in Healthcare, which explores the collision of artificial intelligence, healthcare, labor, policy and industrial transformation with many of the leading architects of the AI era, including Anthropic CEO Dario Amodei, OpenAI Chairman Bret Taylor, legendary investor Vinod Khosla, healthcare CEOs, policymakers and technology founders. The podcast is available at www.incumbentsandinsurgents.com. Larsen is a board member of R1 RCM, eMed Population Health, and Arianna Huffington’s Thrive Global. He has served on the boards of several digital health companies including Somatus (value-based kidney care), Contessa Health (hospital-at-home company acquired by Amedisys in 2021), and other AI health innovators. Larsen is an advocate for the performing arts, serving for the past seven years as Chairman of the Board of the Washington National Opera and as trustee of the The Washington Ballet. He is an enthusiastic traveler, having visited 100 countries across all seven continents. Larsen was graduated from Georgetown University’s School of Foreign Service in 1995. Larsen and his wife Susi have three teenage children and divide time between Washington, D.C., New York and San Francisco.

As CEO of Baylor Scott & White Health, Peter (Pete) McCanna is focused on empowering customers to live well by reimagining traditional healthcare—offering more convenient, personalized, and informed experiences. He is leading Baylor Scott & White’s customer-centric transformation by bringing together the system’s 59,000 team members around a common goal to keep people healthy and feeling connected and supported. Before becoming CEO, McCanna served as the health system’s president. In that role, he drove operational excellence, strengthened clinical alignment, scaled the system’s digital health platform, MyBSWHealth, and deepened academic partnerships to address the critical need for healthcare professionals. McCanna has nearly 40 years of industry experience. As executive vice president and chief operating officer at Northwestern Medicine, he exceeded targets for operating revenue, quality, patient experience, and employee engagement, making it one of the top 10 academic health centers in the country. Known as a thoughtful and innovative leader, McCanna formerly served as chief financial officer at New Mexico-based Presbyterian Healthcare Services and the University of Colorado Hospital. Passionate about transforming healthcare, McCanna was named one of Modern Healthcare’s “100 Most Influential People in Healthcare.” Driven by a deep sense of purpose, McCanna currently serves as the inaugural board chair of Longitude Health, an innovative healthcare collaborative, and as a board member of University of Michigan Health, Texas Hospital Association, and Catholic Extension. He holds a master’s degree in Public Affairs at the University of Texas at Austin and a bachelor’s degree in English from the University of Michigan. Baylor Scott & White Health is the largest not-for-profit health system in the state of Texas. It includes 55 hospitals, more than 1,300 access points, a health plan, a research institute, and an accountable care organization, plus Levanto—a company offering digitally-enabled health solutions—and 3 million customers connected through MyBSWHealth.