Events

Merchant Advisory Group

Annual Conference and Tech Forum 2022

Location: Dallas, Texas Date: September 18 - 21, 2022

Overview

Join us as we sponsor and present multiple sessions at the Merchant Advisory Group Annual Conference and Tech Forum. This year’s event will take place September 18 - 21, 2022 and will be held live at the Hilton Anatole in Dallas, Texas. This conference will focus on the latest payment-industry topics as well as share insight on the future of payments. 

Our Speakers

Our Sessions

The Oliver Wyman Team will be presenting in the following sessions:

 

Education Session: Payment Orchestration (at Tech Forum)

Monday, September 19

8:30am - 9:15 am 

Presenters: Mathieu Barthelemy and Rick Oxenhandler

If managing multiple shopping sites, payments service providers, acquirers, and other third parties have your head spinning, come learn about payment orchestration and how it can optimize and simplify the integration and management of working with multiple vendors in the payments value chain.


Voice of the Merchant: Bouncing Back Post Covid (at Annual Conference)

Wednesday, September 21

10:00am -10:45am

Presenter: Beth Costa

Today more than ever, an integrated and seamless payments experience is a critical part of a customer shopping journey, strengthening relationships and driving growth. However, how merchants plan for and deliver on this experience varies widely. Merchants are facing increasing complexity as consumer preferences, shopping trends, and payment form factors evolve rapidly and have been accelerated by COVID-19. As the economy has re-opened, consumers are mixing their pandemic-driven shopping habits with a new normal of in-person activities. How will merchants operationalize this new normal?

Oliver Wyman conducted the Voice of the Merchant Study in partnership with MAG in early 2022 collecting direct feedback from merchants on their commerce and payments journey - what’s working, what’s not working and where they plan to go from here. This session will cover the results of that Study and where we, as an industry, should be going from here!