Our Insurance practice is hosting regular webinars to discuss the impact of the COVID-19 outbreak on the industry. Join our global experts each week as they discuss the critical issues affecting the industry.
- We are pleased to welcome Colm Holmes, CEO General Insurance, Aviva, to share his perspectives on COVID-19, covering what it took to stand up a whole new operating model in a matter of weeks, steering through choppy financial waters and managing reputation during a time of intense scrutiny
- Secondly, Cory Cruser will look at how customer behaviour and expectations are already evolving in the crisis, and how insurers can create more commercial momentum from boldness in a crisis
- Our final topic will be on how insurers can look to leverage the insight gathered in responding to the crisis to take a step change in their cost base, which will be critical for positioning in a recessionary environment, led by Lindsey Naylor.