Wall Street Journal: Khalid Usman On The Future Of Business Travel
April 16, 2021
Can technology hold back business travel?
An October 2020 analysis from management consulting firm Oliver Wyman projected that business travel will bounce back more slowly than leisure travel.
A year of lockdown has shown that technologies like video conferencing can replace meetings that take place within companies, and they work well when people already have an existing relationship, says Khalid Usman, a partner at Oliver Wyman. But not all business travel will be affected the same—the firm says travel for sales and client meetings will bounce back first.
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