Our Reinventing Insurance podcast explores best practices for taking a CustomerFirst approach to innovation within Insurance. Throughout this series, host Paul Ricard discusses lessons, challenges, and new ways of working with guests who will share their first-hand experiences.
Join us, for our pilot episode with Michael Keany, Head of Oliver Wyman's Studio and a partner in our Digital practice. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success.
Michael is a Partner in Oliver Wyman’s Digital practice, and leads the OW Studio program, an innovative workshop approach for customer-centric ideation, prototyping, and new venture development. He has deep expertise launching new digital ventures, most recently inside large financial services firms. Michael has worked as an employee for multiple startups, including a spin-out from a Fortune Global 1000 Financial Services firm; two Newcos that were funded by Silicon Valley VCs; and another that was incubated as a new business division inside a global enterprise. He has made angel investments and advised many startups. He has also worked as a consultant and advisor to many financial services firms launching new digital ventures.
Our Podcast Host
Paul Ricard is a Partner in Oliver Wyman’s Insurance practice and a member of the CustomerFirst platform, which focuses on designing and building digital solutions, starting with customer needs and challenges. Paul has worked with large financial-services institutions across the Americas and Asia-Pacific regions. He is also actively connected with the Insurtech and Fintech communities, and has facilitated strong ties between Insurtechs and incumbents. His areas of expertise include designing and building greenfield digital solutions and implementing large-scale digital transformations.
At Oliver Wyman, we work with leading property and casualty, life, and health insurers and reinsurers to create strategic and innovative breakthroughs. We operate across three core areas: strategy, operations, and finance, and our Insurance team approaches the marketplace through the lens of clients, who are struggling with expensive distribution models, persistently high-cost operations, fragmented legacy systems and multiple layers of intermediation between insurers and the end customer.
We are at the forefront of supporting and driving work globally to reimagine the future of the insurance industry and drive transformational value growth for customers, shareholders, and societies.