Overview
Global Capability Centers (GCCs) in India have experienced a major transformation over the past two decades. Moving beyond their initial role as cost-savings hubs, they have become crucial centers for innovation, advanced technology, and global business change. Today, India has nearly 2,000 GCCs employing over 1.6 million professionals, with the market expected to reach $110–120 billion by 2030.
The next stage of GCC growth requires more than just expanding size. It calls for balancing innovation with resilience, increasing speed without compromising security, and optimizing costs while boosting business impact.
To explore these opportunities and challenges, Oliver Wyman, in partnership with Mint, hosted an exclusive leadership roundtable that will gather business leaders from top organizations to share insights and shape the future vision of the GCC.
Agenda
September 26
- 6 p.m.— 6:10 p.m. IST: Welcome and opening remarks
- 6:10 p.m.—6:30 p.m. IST: Keynote insights on Future-Ready Global Capabilities
- 6:30 p.m.— 8:00 p.m. IST: Roundtable discussion
This session highlights the following focus areas:
- Vision for the future of the GCC and its role in enterprise strategy.
- Scaling next-generation technologies, including: artificial intelligence (AI), cloud computing, and emerging tech.
- Ensuring security, fostering trust, and maintaining compliance.
- Developing talent, leadership, and cultivating capabilities that are prepared for the future.
- Defining and measuring value beyond traditional cost metrics.
- 8 p.m. IST: Networking dinner and cocktails
Moderator: Alokesh Bhattacharya, deputy managing editor, Mint
Speakers: Sumit Sarawgi, partner, Communications, Media, and Technology
