Regardless of size and industry, many organizations are setting aggressive digitalization and transformation goals to increase revenue growth, customer satisfaction and enhance performance. While focus is predominantly placed on deploying technological solutions, few apply a similar level of rigor to ensuring their workforce is appropriately sized, organized, and possess the right talent with skills and capabilities to deliver in future state. Failing to do so poses significant risk to realizing expected returns on transformation investment.
Through our work enabling the success of large-scale transformations, we uncovered a set of critical success factors that every organization must consider to ensure their workforce is both equipped and right sized to realize full benefits of digitalization. In our session we explored these factors to set the foundation for your future strategy and transformation.
You can watch the recording of the session below.