Government and healthcare leaders predict that life as normal, pre-COVID-19, may not fully resume until mid to late 2021. Revenue cycle leaders will continue to face unpredictable work volumes across the next 12 to 18 months as patients and procedures return in waves. In result, new ways of maintaining and driving revenue will be crucial for finance leaders in the years ahead.
Oliver Wyman's Sam Glick and Alpha Health's Malinka Walaliyadde will discuss:
- How hospital leadership teams rapidly responded to COVID-19
- What to consider when planning to return to the new normal
- Best practices for building a resilient business to withstand the surge and flow as non-COVID-19 patients and elective procedures return
- Key learnings to sustain and be prepared for future black swan events