Jessica Stansbury

Jessica Stansbury is a Partner in Oliver Wyman’s Washington, D.C. office.

She is a member of the Travel and Transportation and Pricing, Sales, and Marketing practices and is an expert in the commercial pipeline with extensive experience in business model design, revenue growth, customer segmentation, network design, pricing and revenue management, sales and distribution, and loyalty programs. She has worked with many of the leading travel and transportation companies globally.

Jessica has advised 15+ loyalty programs globally on issues ranging from new program development and launch, value proposition definition and engagement strategy, member experience and personalization, transfer pricing and availability optimization, partnership development, co-brand negotiation, and program separation and spin-off. She is the co-author of the article Blockchain Will Transform Customer Loyalty Programs published in Harvard Business Review in 2017.