AI Business Adoption Still In Progress – Oliver Wyman Forum Report

Businesses have a cautious approach towards adopting generative AI, with only a small fraction currently leveraging these tools systematically, as reported by The Economist.

There are various use cases of generative AI across industries, from customer service enhancements to aiding complex tasks for high-value employees. However, the adoption of AI “has not necessarily translated into higher levels of productivity—yet”, as finds the “How Generative AI Is Transforming Business And Society – The Good, The Bad, And Everything In Between”, a report by Oliver Wyman Forum, quoted in the article.

One of the reasons may still be current challenges and concerns surrounding AI adoption, such as data security and the need for internal expertise on the subject.

Read the full article here (paywall).