China Daily: Online Revolution: Can HK Shake Off Its Old Mindset?

Jun 12, 2020

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In just a matter of weeks, Hong Kong people have become accustomed to shopping online. The retail and catering sectors, which have taken the most drastic hit from the pandemic. “Before the coronavirus outbreak, Hong Kong’s retail business had been very slow in adopting online services, due to proximity of stores, as well as very limited online offering. In fact, the city had one of the lowest online shopping penetration rates globally in 2019 — less than 5%,” said Imke Wouters, a partner at Oliver Wyman, a global management consulting firm.

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