The piece highlights three key learnings:
- Leaders should focus on decisions only they can make. They should push all other decisions as far down the organization as possible.
- Leaders should establish “commander’s intent” – focusing on the “why” and “what,” while leaving the “how” to those closer to the front line.
- Leaders should find a “directed telescope” – a small number of trusted officers as the leader’s eyes and ears in the field.
Read the full article in Sloan Management Review here.