1 Privacy Notice
1.1 Further notices highlighting certain uses we wish to make of your personal information together with the ability to opt in or out of selected uses may also be provided when we collect personal information from you.
1.2 Our website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.
1.3 This Privacy Notice covers the following areas:
(a) What personal information about you we collect
(b) How we use your personal information
(c) How we protect your personal information
(d) Contacting us & your rights to prevent marketing and to access and update your personal information
(e) Our Cookies Policy
2 Information we collect about you
2.1 We will collect and process all or some of the following personal information about you:
(a) Information you provide to us ► personal information that you provide to us, such as when using the contact form or any subscription forms on our website, or that you may provide to us by email, telephone or other communication methods, including your name, email address, and other contact details. If you choose to apply for a job at Oliver Wyman and submit a job application via our parent company careers site, please refer to this candidate privacy statement;
(b) Our correspondence ► if you contact us, we will typically keep a record of that correspondence;
(c) Survey information ► if we ask you to complete surveys that we use for research purposes, we shall collect the information provided in the completed survey;
(d) Website and communication usage ► details of your visits to the website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access.
3 How we use your personal information
3.1 In this section, we set out the purposes for which we use personal information that we collect from you.
3.2 Please note that, in addition to the disclosures we have identified below, in some circumstances we will also disclose personal information to service providers, contractors, agents and affiliates of Oliver Wyman that perform activities described in this notice on our behalf.
(a) To communicate effectively with you and conduct our business ► to conduct our business, including to respond to your queries, to otherwise communicate with you, or to carry out our obligations arising from any agreements entered into between you and us, which in some circumstances may include passing your data to third parties such as agents or contractors or to our advisors (e.g. legal, financial, business or other advisors). In the case where your personal information is required for complying with contractual obligations or for entering into a contract with you, if you refuse to provide such personal information, we may not be able to enter into or comply with such contract.
(b) To provide you with marketing materials ► to provide you with updates and offers, where you have chosen to receive these. We may also use your information for marketing our own and our selected business partners’ products and services to you by post, email, SMS, phone and fax and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in paragraph 5.2 below.
(c) For research and development purposes ► to analyse your personal information in order to better understand your and our other clients’ services and marketing requirements and to better understand our business and develop our products and services.
(d) To monitor certain activities ► to monitor queries and transactions to ensure service quality, compliance with procedures and to combat fraud.
(e) To inform you of changes ► to notify you about changes to our services and products.
(f) To ensure website content is relevant ► to ensure that content from our websites is presented in the most effective manner for you and for your device, which may include passing your data to business partners, suppliers and/or service providers.
(g) To reorganise or make changes to our business ► if we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organisation, we may need to transfer some or all of your personal information to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analysing any proposed sale or re-organisation. We may also need to transfer your personal information to that re-organised entity or third party after the sale or re-organisation for them to use for the same purposes as set out in this notice.
(h) In connection with legal or regulatory obligations ► We process your personal information to comply with our regulatory requirements or as part of dialogue with our regulators as applicable which may include disclosing your personal information to third parties, the court service, regulators and/or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime. In the case where your personal information is required for the performance of obligations under or compliance with the applicable laws, if you refuse to provide your personal information for said purpose, we may not be able to continue our relationship with you, or you may be deemed to be in breach of such applicable law.
4 Security and storage of your personal information
Security over the internet
4.1 No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.
4.2 All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.
4.3 We will retain your personal information for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain personal information for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs, and your information that is no longer needed is either de-identified (and the de-identified information is retained) or securely destroyed in accordance with our internal retention policy.
5 Your rights and contacting us
5.1 Subject to the limitation and condition of the applicable data protection law, you are entitled to the following rights:
(a) Right of access: Request to have access to and obtain a copy of your personal information, and to request the disclosure of the source of your personal information which has been collected without your consent;
(b) Right to portability: Request to receive your personal information in a commonly used and machine-readable format (if any), and to request that your personal information in said format be transmitted to another data controller;
(c) Right to erasure: Request that your personal information be deleted, destroyed, or de-identified;
(d) Right to object: Object to the processing of your personal information, particularly where we process your personal information for direct marketing purpose;
(e) Right to suspend: Request that the processing of your personal information be suspended;
(f) Right to rectification: We will use reasonable endeavours to ensure that your personal information is accurate, correct, update and complete. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by contacting us as set out in paragraph 5.2 below;
(g) Right to withdraw consent: You can withdraw your consent at any time, subject to restrictions by law, or the contract which gives benefits to you. The withdrawal of your consent will not affect the lawfulness of the processing of your personal information prior to such withdrawal; and
(h) Right to lodge complaints: Lodge complaints to the competent authority, i.e. the Office of Personal Data Protection Committee.
5.2 If you have any questions in relation to this Privacy Notice or would like to exercise any of your rights, please contact us at:
Oliver Wyman Co., Ltd.
Address: 88 The PARQ, 6th Floor West Wing, Ratchadaphisek Road, Klongtoey Subdistrict, Klongtoey District, Bangkok 10110, Thailand
Email address: firstname.lastname@example.org If you no longer want to receive marketing communication from us, you may click the “unsubscribe” option on any electronic marketing communication sent to you or by contacting us as set out above.
6 Cookies policy
The website is not intended for children, and we do not knowingly collect, use, or disclose information of children under the legal age in your jurisdiction without the consent of their parents or legal guardians. In an instance where such information was collected, it would be purely accidental and unintentional.
8 Changes to our Privacy Notice and/or Cookies Policy
8.2 This Privacy Notice was last updated on 1 August 2023.