For UK and European retailers wanting to stay ahead of the game, the second annual FT Future of Retail summit brings iconic global brands and exciting new startups into one lively space to share their thoughts on the future of the shop, and shopping. Translate their insights and analysis into bottom-line impact for your business: more customers, higher sales, increased profits.
Nick Harrison will be sharing preliminary results from Oliver Wyman’s latest research and discussing the future competition many retailers are not expecting:
The last decade has seen a dramatic shift across many industries into online retail. The next decade promises continued disruption. We think the pendulum is swinging back to physical stores – combining seamlessly with digital technologies to offer omnichannel experiences. Crucially, this means no one player is perfectly positioned today. Retailers from both sides of the digital and physical divide face a new learning curve – and new competition.Nick Harrison
08:00 Registration and Networking
09.00 Opening Remarks
09.05 Opening Keynote Panel: The Changing Role of the Shop
09.50 Destination Retail: Creating Value through Store Design
10.00 Transforming industries from Uber to UberEATS: how technology is changing the face of food retail
10.20 The Future Competition You Might not be Expecting
10.40 Choosing sides: betting big on retail or e-tail?
11.00 Networking tea and coffee break
11.30 Talk of the Town: Redefining the Physical Store
12.00 New Retail: Insights into the Chinese Consumer
12.30 Are you keeping up with the competition?
12.45 Case Study: Augmenting retail: how the relationship with consumers will be impacted by
13.00 New Frontiers in Retail Tech
13.15 Networking Lunch
14.25 In conversation: Investing in Retail Tech
14.45 Panel: Integrating shop, online, and mobile
15.25 Lessons in convenience
15.40 The Retail CEO panel
16.30 Closing remarks
49 Brook Street
London W1K 4HR