We are more connected than ever. At the same time, there’s been an erosion of trust across virtually every segment of society. This chapter explores the opportunities for rebuilding connections and restoring trust between people and with institutions.
Tensions and a lack of trust between executives and front-line workers are mounting. The result is a chain reaction that impacts access to care and threatens healthcare organizations’ stability. More than ever, healthcare needs leaders who are good with people. It’s time for a new playbook.
By Deirdre Baggot, John Rudoy and Beth Lown
A vicious cycle of distrust, where government and media feed a cycle of division and disinformation in pursuit of votes and clicks, is putting pressure on business and NGOs to take on societal responsibilities beyond their remit. It’s up to employers, including the healthcare industry, to embrace their new roles in society.
By Justin Blake