Elizabeth Hoyler
Engagement Manager
 // . //  Our People // Elizabeth Hoyler

An Engagement Manager in the Public Sector and Policy and Retail and Business Banking practices, Elizabeth is passionate about using business to drive positive change in the world.

Since joining Oliver Wyman in 2017, she has helped public and private sector clients to promote financial inclusion and literacy through policy proposals and customer-centric proposition development. She has worked extensively with Oliver Wyman’s Social Impact Program – including serving as the UK&I program lead. She also spent several years co-leading EMPOWERED, the firm’s employee resource group focused on celebrating ethnic and racial diversity.

Sometimes asking the simpler questions can create the most impact for the project and the client. Too often the basic questions around ‘why’ are we doing this get lost.

When she entered the consulting world, Elizabeth imagined that she would stick around for just a couple of years before moving into a more explicitly focused social impact role. “Looking back, I think this was the wrong way of looking at it,” she admits. “It was a big deal when I realized that I could make a career at Oliver Wyman actually ‘doing good’ – whether it’s helping our clients design a banking product that will target underserved or vulnerable communities; helping policymakers to unlock tough questions around consumer protections or access to finance; or using consulting ‘toolkit’ to support clients in the charity sector,” she says.

A real people person, Elizabeth has always sought to immerse herself in environments with people different from her. “This where you learn the most,” she says. From attending an international school focused on peacekeeping and creating cross-cultural understanding to teaching Zumba to resettled refugee women who desperately deserve some time for themselves – Elizabeth seeks opportunities to meaningfully and authentically connect with others, noting that it’s been helpful to maintain this mentality in consulting with her clients.

To those entering the field, Elizabeth’s advice is to take a step back every few months and reflect on projects, placing them on a color scale of green (meaningful and fulfilling) and red (the opposite). “No surprise – but you want to be staying majority green. It’s better for you, your colleagues and your clients. Too much red? Make a change!”    

Outside of work, Elizabeth enjoys hiking, yoga, and pottery - it’s not unheard of for her to find a piece of clay in her hair after a day in the studio. 

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