Insights

Disrupt Your Logistics

Deliveries are the new frontline for competition between e-tailers and bricks-and-mortar companies.

E-tail giants like Amazon are putting logistics players under pressure to keep pace with quickly evolving delivery trends. Logistics providers and traditional retailers recognize that they must change their focus and revamp their processes to remain competitive.

Idea 7 of Oliver Wyman’s Ten Ideas looks at the challenges logistic providers and traditional retailers are facing due to e-commerce driving changes in customer delivery expectations.


Deliveries are the new frontline for competition between e-tailers and bricks-and-mortar companies


By Joris D’Incà, a partner, Sebastian Janssen, an engagement manager, and Michael Lierow, a partner, in Oliver Wyman’s Transportation practice

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