Our Culture

Daily Bread Food Bank

Collaboration in hunger relief

Introduction

Daily Bread Food Bank (DBFB) is the largest provider of food relief in the Greater Toronto Area (GTA). As a distribution hub, Daily Bread supports and supplies hunger programs and provides food for the sixty thousand visits a month to food banks across the city. DBFB also works towards long-term solutions to hunger, running innovative programs to support low income families, including information and referral services that trains member agencies to support food bank clients by connecting them to community resources. Daily Bread Food Bank and Oliver Wyman undertook an effort to review opportunities for DBFB to collaborate with other hunger relief providers in order to achieve greater scale and efficiency to better serve disadvantaged people of Toronto.

There are few opportunities in consulting to make such a positive impact affecting thousands of people in your local community. Truly a remarkable experience and certainly the most personally fulfilling project experience I’ve had at Oliver Wyman.
Nitish Sharma

Scope

Over the course of a ten week engagement, the Oliver Wyman team evaluated the operational integration of Daily Bread Food Bank with other hunger relief charities. The team analyzed the existing operations of complementary organizations, interviewed similar charities in other cities to gather collaboration best practices, and evaluated various cooperation scenarios to determine how the organizations could collectively better serve the community. The team leveraged Oliver Wyman intellectual capital on routing optimization and infrastructure rationalization to derive and quantify the majority of the benefit estimations.

You get what you give – and in this case, the firm and the office got a tremendous sense of pride, of giving to the Toronto community, some great new relationships with board members in financial services, corporate law, and so much more. We were able to give our time and energy, as well as the firm’s knowledge of operational efficiency and routing logistics – all things the food bank would never have been able to access on its own.
David Campbell

Impact

Oliver Wyman presented three options for potential collaboration to the Board of Directors and
recommended a path forward to integrate operations with a target charity. Our analysis demonstrated that a combined entity could significantly improve food distribution capacity and provide thousands more meals to the hungry people of Toronto. Additional benefits identified beyond food distribution, included improved advocacy and enhanced agency service levels.