Video: Health Consumers' Worries and Wants
Oliver Wyman, in collaboration with FORTUNE Knowledge Group, conducted an online survey of 2,016 US consumers in October and November 2016. Health consumers’ experiences, expectations, and concerns are as diverse as the country itself, and the survey data reveal a wide variation in what forms of healthcare consumers value and prioritize.
Watch the video below to learn more about our survey findings and read the full report here.