What We Do

We operate across three core areas: strategy, operations, and finance. By drawing on our industry expertise, analytical insight, and market-leading intellectual capital, we employ global best practices to deliver breakthrough solutions to our clients’ most difficult challenges.

We are at the forefront of supporting and driving work globally to reimagine the future of the insurance industry and drive transformational value growth for customers, shareholders, and societies.

FINANCIAL EFFECTIVENESS

We understand the financial dynamics of insurance at a fundamental level, and use cutting-edge analytics and a pragmatic approach to optimize risk, capital, and value management across many lines of business.

COST LEADERSHIP

Our first-principles approach to cost delivers comprehensive, deep, and sustainable cost management.

OPERATIONAL EFFECTIVENESS

We support clients in designing bold operating models that deliver on transformational change.

DISTRIBUTION AND MARKETING

We help insurers improve their customer targeting, sales processes, infrastructure alignment, and service to boost profitability.

PRODUCT DEVELOPMENT AND MANAGEMENT

We enable clients to become more innovative, bring ideas to market quickly, and combine products into aligned customer propositions.

UNDERWRITING AND PRICING

We guide clients to understand customer risk characteristics, consider additional underwriting factors in setting premiums, invest in product design/research, and improve on negotiation/pricing resources.

REGULATION

We advise insurers on regulatory issues and collaborate with regulators to develop solutions to complex industry issues.

CLAIMS MANAGEMENT

We use proprietary techniques to identify sources of claims "leakage" and develop solutions to improve processes.

 

What We Think

Navigating The Pandemic's Next Waves

Why insurers will need COVID-19 crisis war rooms to manage real-time decision-making

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Unlocking Inforce Value In Asia-Pacific

The $10 billion opportunity for life insurers

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Digitalized Life Insurance

How life insurers can realize value from digital

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Who We Are