Laurent Bensoussan

Partner, Communications, Media & Technology
Laurent Bensoussan is co-head of Oliver Wyman's Communications, Media & Technology practice, and is based in New York.

Laurent advises many of the world’s leading wireline and wireless telcos on growth strategy and large-scale top-line optimization programs, and has applied these capabilities to companies in other Mass Consumer Services sectors with similar commercial challenges, such as utilities, retail finance, insurance, and media. He has built Oliver Wyman’s Customer Value Management capabilities by cross-pollinating best-in-class marketing and sales practices  developed with telcos in some of the world’s most competitive telecoms markets and tailoring them to the specific requirements of other Mass Consumer Services sectors.

Laurent joined Oliver Wyman 18 years ago in the Paris office, then worked as an entrepreneur in the digital health sector for two years before returning to the firm in 2002. A French national, he has served clients in both Europe and North America.  He holds an MS in Engineering and Economics from Ecole Centrale des Arts et Manufactures (ECP).