Kent is a commercial specialist in our digital practice, where he brings teams together to solve our clients’ toughest challenges.
From building digital banks to finding new ways to combat fraud and helping countries kickstart their national digital strategies, his work involves designing and facilitating digital co-creation sessions for clients to scope problems and build innovative solutions.
True digital transformation starts with people. Understanding the needs and pains of stakeholders, users, and customers is the key to designing solutions that drive lasting change and meaningful business impact
Kent has been involved in the design and delivery of digital ecosystems since 2002. His early career was in digital agencies, first as a producer, then as a client service director, and later as managing director, solving problems for both clients and the agencies themselves.
Over the years, he has increasingly focused on how to get teams to align around their goals and prioritize the actions that will deliver them the most value. He's written and spoken about digital strategy and co-creation, particularly within professional services.