Caroline serves as Senior Knowledge Manager for the Finance and Risk Practice as well as Financial Services Knowledge Management Team Manager for the Americas.

Caroline has worked at Oliver Wyman for close to two decades as part of our Knowledge Services Department, in both Research and Knowledge Management roles, based in London, Singapore, and New York. Key to Caroline’s current role is connecting people to knowledge and expertise so that Oliver Wyman can leverage its collective wisdom and codified intellectual capital. This requires the use of content curation, synthesis, and creation to produce or enhance existing knowledge assets.

As Oliver Wyman has expanded offerings across a wider range of sustainability topics, so too has Caroline’s remit. Working alongside the Climate Risk team, Caroline gained a deeper understanding of the impact and risks associated with a transition to a low carbon economy. She played an integral role in building an internal knowledge platform that highlights the expansive work Oliver Wyman has done on the topic to engage, enthuse, and enable the consulting teams. 

The transition to a low carbon economy has already begun. Companies need to be fully aware of both the physical and transition risks as this inevitable change unfolds, whilst seeking to understand their essential role in supporting the low carbon transition.

Caroline is a Sustainability Champion for her department, acting as a role model and advocate for and reporting on departmental sustainability goals. “I am a passionate advocate and supporter of the need to live and work in as sustainable a manner as possible,” she says. Caroline plays her part outside of the office by recycling, eating sustainably, reducing energy consumption, and walking or running as her main form of transportation.  

An avid runner, Caroline has completed 13 marathons and hopes to soon complete her last two remaining of the world’s six largest marathons. She is also a passionate amateur photographer and a huge fan of street art. “I really enjoy taking photos of cityscapes, sunrise and sunsets, and street art. Whenever I visit a new city I try and do two things - run and find a street art tour (they are often free!) Street art has been elevated from something underground and misunderstood, to a celebrated form of artist expression.”