Andy joined Oliver Wyman's Aviation Practice in 2017 after more than two decades in the industry. His area of expertise focuses on airline design and planning. “Before joining Oliver Wyman, I spent nearly 20 years in the airline and aerospace industries. My main focus there was on commercial planning topics such as network and schedule design, demand forecasting, partnerships, and revenue management,” he says.
I spent the first part of my career working within the industry, solving the exact types of challenges that I now help our clients with. This experience provided me the opportunity to work on a wide variety of projects, implement solutions, see outcomes – and understand what worked, what didn’t, and why. My goal is to bring this experience to our clients.
Like many in the industry, he is struck by the enormous near-term challenges facing aviation in navigating the COVID-19 pandemic. “As recovery takes hold and focus shifts to back to the longer term, I believe opportunities will exist for our clients to rethink how they approach the overall design of their airlines,” says Andy. “For instance, many carriers design networks that create inherent operational inefficiencies. These trade-offs are typically not well understood, and often have solutions that increase overall value while balancing varying objectives.”
One aspect of his work that he derives a great deal of satisfaction involves building better and more positive interrelationships. “We were working on a project for a client that involved two departments who were solving to different objectives, and who weren’t really working well together,” Andy explains. “Working collaboratively with both groups, we found a way to reframe the issue and align outcomes in a way that unified them. It was rewarding to see these groups come together and solve for the greater good.”