A Principal with Oliver Wyman Actuarial, Laura specializes in our data analytics platforms and helps to translate data and insights within our tools in a meaningful way to assist our clients.
Prior to joining the firm in 2018, Laura served both as a corporate vendor services manager and risk manager for a Fortune 50 food and beverage company, as well as a client executive for an insurance company specializing in Workers’ Compensation.
With her prior experience on property casualty cost containment programs and an MBA with an emphasis on Human Resource Management, Laura brings expertise in risk data analysis and trend analysis, return to work programs, cost allocation systems, claims handling from both examiner and client service point of view, and much more. Getting to sit in the driver’s seat on behalf of her clients brings tremendous satisfaction to Laura. “The help that I have the privilege of providing sits squarely in the fact I start from their point of view,” she notes. “How can the data I’m seeing impact their business in a favorable way? What blind spots can I see in the data, that the client may be unaware of? How can I save them time so they can focus on other activities that will ultimately reduce their costs or improve efficiencies? “
Looking ahead, Laura foresees a lasting impact from Covid-19, particularly for manufacturers. “Covid has undoubtedly accelerated the trajectory of automation in the manufacturing sector. Understanding the impact of automation on job changes or job elimination will be paramount to effectively transitioning employees into other work within the organization,” she explains. “As that transition becomes self-evident, how will that change the way in which employees perceive their job security? Will their perception of the changes that lie ahead translate into pre-emptive claim filings? Employers must be prepared and considerate in their preparedness for this type of long-term transition.”
At the very heart of what we are all trying to accomplish is to return a worker home to their family in the same condition they showed up to work. It’s a moving experience to talk openly with clients about the fact that the trends and counts are in fact real people. Centering on that thought within the scope of work I do unifies our joint efforts on a much broader level.
In her free time, Laura gets in touch with her creative side by taking on design work. “Whether it’s a complete tear town and rebuild of an office space, or an outdoor backyard sanctuary, I love using my creative juices to create spaces that people can enjoy both at work and at home,” she explains. “That creativity is necessary in my role as a consultant in order that I may see things from a different perspective.”