Strategic IT and Operations for Insurance Companies - Sample Offerings

Leveraging technology in insurance distribution
The battle over the independent agent/broker is won through ease of use, transparency of accounts and compensation, as well as productivity-enhancing tools. Technology plays a critical role in enabling and integrating agency distribution channel. Similarly, the direct-to-consumer distribution channel is defined by better use of technology.

Shared services for revenue
We work with insurers to develop next-generation shared services that can deliver sustainable competitive differentiators and yield a host of revenue benefits. These shared services include providing capacity flexibility, a faster product development cycle, an enhanced customer experience and improved distribution productivity.

Legacy transformation in policy administration
Many large and mid-sized P&C carriers are grappling with their legacy policy administration system lifespan. To that end, we help clients define the best strategies for legacy migration, including gradual system replacement and the principles of future system architectures.

Business analysis capabilities in P&C carriers
For P&C carriers, business analytics and predictive modelling are becoming increasingly important performance visibility and control mechanisms. Therefore, we help firms to implement leading practices and to value the associated business impact.

Economic capital technology and operations
Insurers have made great strides in risk measurement as well as in their calculation and reporting abilities. Much of this capability, however, is still run in 'prototype' mode. By setting out risk infrastructure architecture, data model governance and quality, we can transform the operations into 'business as usual.'

Insurance operating model transformation
Increasingly, insurers are optimizing their products to a customer's lifetime value. This represents a significant change in their operating model. We work with insurers to introduce 'test and learn' methods for new technologies and operations, while maintaining 'business as usual' to manage the volume of existing business.