Featured engagements

North American utility: Assisted functional integration teams in consolidating "back office" functions and driving consistency throughout the organization. Results exceeded anticipated savings by over $70 million annually and addressed chronic performance issue areas - reduced write-offs by 50% and call durations by 10%.
Major insurance group: Advised them on how to put in place a shared services platform for a regional emerging markets hub
Brokerage group comprising multiple independent brokers: Supported them in capturing scale efficiencies by putting in place a common back-office platform across the different broker firms within the group
Utility firm: Worked with the client to redesign and consolidate decentralized HR, Communications, IT, Fleet, Real Estate, Facilities, and Environmental functions. The resulting organization achieved operating cost savings of 13%.