After decades during which the operating model in the property/casualty business has been surprisingly stable, it feels like we’re suddenly surrounded by new players, new models and new business realities. That feeling is partly an illusion, as the new features and players of today’s market have been in the making for at least a decade.
But they’ve reached a level of maturity that means they can no longer be ignored. . . .
Confusing? Absolutely, and it’s likely to get even more chaotic before a new consensus emerges in a few years.
This piece by Oliver Wyman Partners Prashanth Gangu and Matt Leonard appeared in the January 4, 2018, issue of Carrier Management.
Read the complete article, "P/C: It’s Not Personal Anymore” in Carrier Management.