To make the most of these disruptions, purchasing faces three main challenges:
- Help business lines integrate new opportunities into their operations and take full advantage of the resulting performance improvements.
- Challenge historical suppliers on their digital maturity and on their ability to deliver performance levels unattainable through traditional operating models.
- Integrate digital pure players into the company’s supplier ecosystem.
For procurement directors, the game is on: Performance improvement can be supported through a variety of novel means, and these must be harnessed.