Loyalty programs in healthcare can keep consumers engaged and motivated throughout their care journey. How so? American Airlines AAdvantage, Health Evolution, and Oliver Wyman offer their collective insights on how a customized patient experience is the new future of care delivery.
- Bridget Blaise-Shamai, President of American Airlines AAdvantage
- Sam Glick, Partner, Health & Life Sciences, Oliver Wyman
- Julie Murchinson, Chief Executive Officer, Health Evolution