We believe the upside opportunity in terms of attracting, developing, and retaining better talent is huge and best of all – this is free money. It is time for a more rigorous approach to talent management: the “Moneyball” approach.
Smart talent management is really no different from good risk management, CRM or any other key process in a bank. It should start with robust analytics. We have worked with many clients to bring science to talent management. Starting from a clear definition of what “good performance” represents, we have helped improve talent management across multiple retail roles, leveraging analytical models and structured processes. In this paper, Mastering Talent: “Moneyball” Comes to Retail Banking we explain how to leverage this great source of performance uplift.
Ahmet Hacikura – Partner in the Americas Retail & Business Banking Practice
Tim Wyles – Partner and Market Leader Mexico
Vanni Parmeggiani – Principal in the Americas Retail & Business Banking Practice